RETURN & REFUND POLICY

1. RETURN & REFUND POLICY FOR CUSTOMIZED PRODUCTS

Upahar18.Com prides itself as a reputed personalized products company having more than 3 years of experience servicing customers. Customers appreciate that our maximum products are of personalized nature and once made, they cannot be used by anyone else. So personalized products to return process is quite difficult. If there be a manufacturing defect, transit damage, or any other shortcoming from our side, every effort will be made to meet the shortcoming. Please contact + 91 80161 63221 for information regarding a defective product along with your Order ID.

2. RETURN & REFUND POLICY FOR READY-MADE PRODUCTS

Ready-made products are eligible for a free replacement, within 7 days of delivery, in the unlikely event of the damaged (other than shipping damage), defective or different item being delivered to you. You can also return the product within 7 days of delivery for a full refund. A customer requesting replacement or return will send the request by email to [email protected] along with your Order ID.