Questions & Answers

Select your desired product and click on the “Order Now” button. Then choose a payment option and complete your order easily.

For some customizable products, you’ll see an option called “Customize.” You can use it to edit the design directly with your preferred text or image and place the order.

If you face any difficulty customizing, or if the product doesn’t have a “Customize” option, simply click on “Order Now” to place the order. Then send your image or text to us via WhatsApp or email (mentioning your order ID).

In printed products, you can customize the image, text, color, and in some cases, the font and layout as well.

Some handmade products are also customizable — such as text, background, or color. Let us know what kind of customization you want, and we’ll do our best to make it accordingly.

Yes, based on the information you provide, we will send you a soft copy (mockup) of the design. We will proceed with printing only after you give final approval.

Absolutely. You can place an order for multiple products at once, and each item can have its own customized design.

If you want to order 12 pieces or more of the same product, please contact us before placing the order — we can arrange a special discount.

If you placed your order using the customization option on our website, you may request changes within 6 hours of ordering by contacting us.

If you’ve sent customization details via WhatsApp or email, we’ll share a soft copy with you before printing. You can request changes in the mockup, and we’ll send you an updated version. Once you confirm the final design, no further changes will be possible.

While placing your order, you can choose your preferred payment option. Our website supports online payments, and for select products and locations, Cash on Delivery (COD) is also available.

We support the following payment methods through Razorpay and PayPal:

• UPI (PhonePe, Google Pay, etc.)

• Debit/Credit Cards

• Net Banking

• Digital Wallets (e.g., Paytm, Amazon Pay)

You can choose the option that is most convenient for you.

Yes, COD is available for certain products and locations. However, for custom or handmade items, advance payment is required.

If the COD option appears during checkout, it means it is applicable to your location.

Once your payment is successfully processed, a confirmation message will appear on the website, and an order ID will be generated. You will also receive an order confirmation via email or WhatsApp.

If your payment fails, first check the transaction status in your UPI app, wallet, or bank app. If the amount is deducted but your order is not confirmed, please send us a screenshot of the payment receipt and the “Order Failed” message via WhatsApp or email. We will verify and get back to you as soon as possible.

Yes, our website uses SSL encryption and secure payment gateways like Razorpay and PayPal. Your payment information is completely protected and confidential. We do not store any card or account details.

Yes, after successful payment, we can send you a soft copy of the invoice via WhatsApp. If needed, a printed hard copy can also be included with your product upon request.

We offer printing on t-shirts, coffee mugs, photo frames, cushions, clocks, keychains, plates, stone frames, and various other gift items. You can personalize each product with your preferred text, image, or design.

We use high-quality ink and advanced printing technology to ensure long-lasting prints. However, prints may fade if specific care instructions are not followed properly.

For t-shirts or fabric-based items, wash gently in cold water inside out. Avoid bleach or harsh detergents.
Coffee mugs and plates can be washed with mild soap, but avoid excessive scrubbing to maintain print quality.

Our handmade products are made using MDF wood, resin, acrylic colors, art paper, cotton rope, toothpicks, and other eco-friendly materials.

Yes, each handmade product is lovingly and carefully handcrafted. Every piece reflects the touch of creativity and human craftsmanship.

High-resolution images (preferably 300 DPI or higher) are best suited for printing. Blurry or low-resolution images may result in poor print quality.

Yes, once you place your order, we will send you a digital mockup of the design. We proceed with printing only after your final approval.

Absolutely. Your custom designs, images, or messages are used solely for your order and never shared with any third party.
We may use photos or videos of the final product for marketing purposes. If you’d like your product not to be shared publicly, please mention it at the time of ordering.

Yes, we offer gift-ready packaging. You may also request custom gift wraps or message cards. Please inform us via WhatsApp at the time of ordering.

Definitely. We accept bulk and corporate gift orders and offer custom designs and special discounts. Please contact us for more details.